Contractor CRM Pricing: What a 10-Person Crew Pays Over 5 Years

If you're searching contractor CRM pricing, here's the number for a 10-person crew. On their own pricing pages in October 2026, Service Fusion listed $208 to $533 a month and Jobber listed $229 to $449, both on annual billing. That's about $2,500 to $6,400 a year. Over five years it's $12,000 to $32,000, and the cheap end of that is a lot closer to a custom build than most owners expect.

We build custom CRM development projects for contractors, so we're not neutral. We'll show the arithmetic anyway, including the parts that make a build look worse.

What the monthly price leaves out

A monthly price is the smallest honest number on the page. Three things move it.

The tier you actually need. Entry plans carry fewer features than higher ones, so check which tier holds the feature you're buying it for. Jobber's Connect, Grow and Plus tiers for 10 users list at $229, $299 and $449 on annual billing.

The headcount. Jobber's price steps up as you cross a user threshold. Service Fusion doesn't charge per user, which is why its price looks flat while your crew grows.

The workaround. This one we've seen go wrong more than once. A contractor buys the tool, finds that permit status or change orders don't have a home in it, and starts a spreadsheet beside it. Now they're paying for the CRM and for two people to keep the spreadsheet honest.

The 10-person price table

These are list prices from each vendor's own pages when we checked: Service Fusion on October 15, 2026 and Jobber on October 28, 2026. We couldn't see promotions, add-on prices or custom quotes, so none of those are in the numbers.

The three-year and five-year columns are arithmetic on the annual-billing price, so they move if a vendor changes its prices. JobNimbus listed no price on its pricing page on October 28, 2026. Every plan said to request one, so we left it out rather than guess.

Sales CRMs cost more per seat

If you're looking at HubSpot or Salesforce instead, the shape changes. On our custom CRM page we cite $50 to $150 per seat per month for those two. For 10 seats that's $6,000 to $18,000 a year, or $30,000 to $90,000 over five years, before any add-ons.

The problem isn't the price. A sales CRM follows the lead and the deal, and a won bid still has to become a scheduled job with a crew, a permit, change orders and billing milestones. That's where the spreadsheet comes back.

What a custom build costs, with upkeep

Our published range for a custom CRM is $8,000 to $25,000, built in 4 to 6 weeks. There's no seat fee. There is upkeep, and a pricing post that skips it isn't being straight with you.

The benchmark we use, which we explain in our post on custom software maintenance cost, is 15% to 25% of the build cost per year.

Put that next to the first table and the honest read is uncomfortable for us. A simple $8,000 build with upkeep runs a little above the entry tiers over five years, and a $25,000 build costs more than Jobber Plus over the same stretch for a 10-person team.

What the cheapest version costs you later

The entry tier is the right call for plenty of crews. It gets expensive in two specific ways.

First, migration. Moving a few hundred customers, open estimates and job history from one tool to another is a week of somebody's attention, and it tends to happen right when you're busiest. We've seen owners stay on the wrong tool for another year because the move looked worse than the monthly fee.

Second, the data lives in the vendor's model. If you decide to leave, you export what the vendor lets you export. Ask before you sign what a full export looks like, and whether it includes notes, photos and the history on each job.

Neither is a reason to skip the entry tier. They're a reason to pick one deliberately and to write down the date you'll revisit the decision, ideally the day your headcount crosses a tier.

So when does building win?

Not on price alone. Almost never, at 10 users.

Building wins when the tool you're renting can't hold your jobs. Ask yourself four things:

• Do your jobs have stages the tool doesn't, like permit status, sub assignment or change-order approval?
• Do you keep a spreadsheet beside the CRM that your crew trusts more than the CRM?
• Are you paying for a higher tier mainly to get one feature?
• Does the data need to feed QuickBooks, a scheduler or a customer portal in a way the vendor's integrations don't allow?

Two or more yes answers and the price comparison stops being the point. Grit Construction is the example we can show. Its owner was running change orders out of texts and invoicing by hand every night, and after the build the company saved 10+ hours a week on invoicing and reminders. We can't promise you that number. We can tell you it came from fitting the tool to the job, not from the software being cheaper.

And we'd tell you to stay put if you run repeat service calls from a fleet of trucks. Jobber or Service Fusion is built for that, and a build would cost more than it saves.

How to price it before you talk to anyone

Do this before any demo, with a notepad.

1. Count the people who will touch the system, not the people on payroll.
2. Write down the one feature you'd pay extra for. Find which tier gets it.
3. Multiply that tier by 36 and by 60. That's your real three-year and five-year number.
4. Add one line for the spreadsheet you expect to keep. Ask what it costs in hours.
5. Ask any developer, including us, for the upkeep number in writing.

Our savings calculator does the same arithmetic with your own headcount if you'd rather not do it by hand.

If you want a second opinion on which side of the line you're on, book a call with Ben. We'll tell you straight if the answer is to keep renting. For builds that go past a CRM, our custom software page shows how we scope them.