# J9 Systems > Custom systems and growth agency for small and mid-size businesses. We build the software that runs your business and the marketing that grows it. ## Company Overview J9 Systems is a two-person agency that builds custom software, websites, and marketing campaigns for small and mid-size businesses. Founded by Ben Bliss (CEO) and Carter Josephson (Head of Services), J9 works directly with business owners who need systems that fit how their business actually operates, not generic tools that force workarounds. J9 serves businesses across construction, field service, trades, financial services, food and beverage, and professional services. The company operates remotely and serves clients across the United States. - Website: https://www.j9systems.com - Email: contact@j9systems.com - LinkedIn: https://www.linkedin.com/company/j9-systems ## Services J9 Systems offers seven services organized into two pillars: ### Build (Operations and Systems) 1. **Custom Software & Apps** - Internal dashboards, client portals, job tracking, quoting and invoicing systems, and data connectors. Most projects cost $5,000 to $30,000 and take 4 to 6 weeks. 2. **Website Design & Development** - Conversion-focused websites built on Next.js, WordPress, or Shopify. Typically $3,000 to $15,000, delivered in 4 to 6 weeks. Ongoing management plans available. 3. **Workflow Automation** - Automate repetitive tasks with custom-built integrations and APIs. Simple automations from $300, multi-step workflows $3,000 to $10,000, full operating systems in five figures. 4. **AI Implementations** - AI built into existing workflows: message sorting, document summarization, AI phone answering, AI agents, document processing, and predictive analysis. Typically 2 to 4 weeks to deploy. 5. **Operations Consulting** - End-to-end workflow audit with prioritized action plan. Covers lead-to-customer conversion, work execution, invoicing, and team communication. Fixed fee, 1 to 2 weeks. ### Grow (Marketing and Customer Acquisition) 6. **SEO & AI Search Optimization** - Technical SEO, content strategy, local SEO, link building, and AI search optimization for Google, ChatGPT, Perplexity, and other AI search engines. Results in 3 to 6 months. 7. **Paid Advertising** - Channel-agnostic advertising across Google Ads, Meta Ads, and direct mail. Typical ad spend $1,500 to $3,000 per month. Channel recommendation based on business type and customer behavior. ## Team - **Ben Bliss** - Founder and CEO. Built automations for over 50 organizations. Specializes in operations, onboarding, reporting, and invoicing systems. - **Carter Josephson** - Founding Head of Services. Built custom systems for over 25 companies. Leads marketing, SEO, websites, and growth strategy. ## Process J9 follows a four-step process, typically completed in 4 to 6 weeks: 1. Discovery - Learn how the business works, identify pain points and bottlenecks 2. Strategy - Recommend solutions with timeline and investment 3. Build - Develop in stages with working progress visible throughout 4. Launch and Support - Train team, deploy, provide ongoing support ## Case Studies - **DS Water** (field service): Built a full operating system. Saved 40+ admin hours per week, eliminated missed site visits, reduced invoicing from hours to minutes. - **Fix My Books** (bookkeeping/tax): Automated client intake and management. Doubled top-line revenue, reduced onboarding time by 80%, eliminated manual data entry. - **Grit Construction** (construction): Custom operating system for estimates, scheduling, invoicing, and job tracking. Saved 10+ hours per week, zero missed change orders. - **McDonald's Franchise** (food and beverage): Automated payroll coordination across 6 locations. Saved 12+ hours per week, reduced approval turnaround from 2 days to 4 hours. ## Key Pages - Homepage: https://www.j9systems.com - Services: https://www.j9systems.com/services - Custom Software: https://www.j9systems.com/services/custom-software - Website Design: https://www.j9systems.com/services/website-design - Workflow Automation: https://www.j9systems.com/services/workflow-automation - AI Implementations: https://www.j9systems.com/services/ai-implementations - Operations Consulting: https://www.j9systems.com/services/operations-consulting - SEO & AI Search: https://www.j9systems.com/services/seo - Paid Advertising: https://www.j9systems.com/services/paid-advertising - Our Process: https://www.j9systems.com/our-process - Case Studies: https://www.j9systems.com/case-studies - About: https://www.j9systems.com/about - Blog: https://www.j9systems.com/blog - Savings Calculator: https://www.j9systems.com/savings - Contact / Book a Call: https://www.j9systems.com/contact ## Optional - Full content: https://www.j9systems.com/llms-full.txt